Establishing Trust with Customers (Guest: Scott Vlaminck)

Our guest today, Scott Vlaminck, cofounded SmartThings with 6 other guys in the spring of 2012. Their goal was to make your world - your house - smarter. In the fall of 2012 they raised 1.2 million dollars in one of the biggest campaigns on Kickstarter. Only two years later in 2014 they were acquired by Samsung for $200 million dollars. Now their IOT devices are in your inner sanctum - your home - and they work hard to earn your trust.

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